Last updated: 27 November 2025
Website: olivebnb.com
Contact email: info@olivebnb.com
At OliveBnB (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use olivebnb.com (the “Website”).
By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information Provided by You
When you interact with our Website, you may voluntarily provide:
- Name
- Email address
- Telephone number
- Billing and payment details
- Booking information
- Any information submitted through forms or enquiries
1.2 Automatically Collected Information
When you browse the Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time and date of access
- Referring URLs
- Cookies and tracking technologies
1.3 Cookies
We use cookies to enhance your website experience. Cookies may store preferences, enable functionality, and help us analyse site performance. You can control or disable cookies through your browser settings.
2. How We Use Your Information
We use your data to:
- Process bookings and reservations
- Respond to enquiries or customer service requests
- Manage and improve our Website and services
- Send updates, promotional content, or newsletters (only with your consent)
- Maintain security and prevent fraudulent activity
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
If you are located in the UK or EU, we process your data under the following legal bases:
- Contractual necessity: To fulfil a booking or service request
- Consent: For marketing communications or optional features
- Legitimate interest: Website analytics, fraud prevention, service improvement
- Legal obligation: To comply with relevant laws and regulations
4. Sharing Your Information
We do not sell or trade your personal data. We may share it with:
- Trusted service providers (payment processors, hosting providers, analytics providers)
- Professional advisers (legal, financial, technical)
- Authorities when legally required (e.g., fraud prevention, legal requests)
Any third-party service providers must adhere to data protection standards equivalent to ours.
5. International Data Transfers
Your information may be transferred to and processed in countries outside your region. When this occurs, we ensure adequate safeguards are in place, such as:
- Standard Contractual Clauses
- Verified secure processing frameworks
- Contracts that require data-handling compliance
6. Data Retention
We retain personal information only as long as necessary for:
- The purpose it was collected
- Legal and regulatory requirements
- Handling disputes or audits
When no longer needed, your data is deleted or securely anonymised.
7. Your Rights
Depending on your jurisdiction (UK GDPR, EU GDPR, etc.), you may have the following rights:
- Access your data
- Rectify inaccurate information
- Erase (right to be forgotten)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent (for marketing or optional activities)
To exercise any of these rights, email us at info@olivebnb.com.
8. Data Security
We use a combination of administrative, technical, and physical safeguards to protect your information from:
- Loss
- Unauthorised access
- Disclosure
- Alteration
However, no online system is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any external sites you visit.
10. Children’s Privacy
Our Website is not intended for children under 16. We do not knowingly collect personal information from minors. If you believe data has been collected from a child, please contact us so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date will always reflect the latest version. Continued use of the Website indicates your acceptance of any changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
OliveBNB
Email: info@olivebnb.com
